1. Introduction

This Cookies Policy explains how KNR Digital ("we," "our," or "us") uses cookies and similar tracking technologies on our website knrdigital.com (the "Website").

By using our Website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should set your browser preferences accordingly or stop using our Website.

Your Cookie Choices

You have control over cookies. This policy explains your options and how to manage your preferences to ensure the best possible experience on our website.

2. What Are Cookies

Definition

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How Cookies Work

When you visit our Website:

  • Your browser requests the webpage from our server
  • Our server sends the webpage along with cookies
  • Your browser stores the cookies on your device
  • On future visits, your browser sends the cookies back to our server
  • This allows us to recognize you and customize your experience

Types of Cookies by Duration

Types of Cookies by Source

3. Cookies We Use

We use different types of cookies for various purposes to enhance your experience on our Website:

Cookie Transparency

We believe in full transparency about our cookie usage. Below you'll find detailed information about each category and specific cookies we use.

4. Essential Cookies

Essential cookies are necessary for our Website to function properly. They cannot be disabled as they are required for basic website operations.

What Essential Cookies Do

  • Maintain your session while browsing
  • Remember your cookie consent preferences
  • Enable secure login and authentication
  • Protect against spam and abuse
  • Load balance traffic across our servers

Essential Cookies We Use

Cannot Be Disabled

Essential cookies cannot be disabled without severely affecting your ability to use our Website. These cookies do not store personal information.

5. Performance Cookies

Performance cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

What Performance Cookies Do

  • Track page views and user interactions
  • Measure website loading times
  • Identify most popular content and pages
  • Detect technical issues and errors
  • Monitor website performance and uptime
  • Generate anonymous usage statistics

Performance Services We Use

Google Analytics

Comprehensive website analytics and user behavior tracking.

  • _ga - Main Google Analytics cookie (2 years)
  • _gid - Additional Analytics identifier (24 hours)
  • _gat - Request rate throttling (1 minute)
  • _ga_[ID] - Session and campaign tracking (2 years)

Hotjar

Heatmap and user session recording for UX optimization.

  • _hjid - Hotjar user ID (1 year)
  • _hjFirstSeen - First visit detection (Session)
  • _hjIncludedInPageviewSample - Pageview sampling (2 minutes)
  • _hjAbsoluteSessionInProgress - Session detection (30 minutes)

Data Collection

Performance cookies collect the following types of data:

  • Anonymous Usage Data: Pages visited, time on site, bounce rate
  • Technical Information: Browser type, screen resolution, device type
  • Geographic Data: Country and city (based on IP address)
  • Referral Data: How you found our website
  • Performance Metrics: Page load times, errors, response times

Website Improvement

Performance cookies help us continuously improve our website by understanding how it's used and identifying areas for enhancement.

6. Functional Cookies

Functional cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

What Functional Cookies Do

  • Remember your language preferences
  • Store your location for local content
  • Maintain your form inputs during sessions
  • Remember your accessibility settings
  • Save your theme preferences (light/dark mode)
  • Store your contact form progress

Functional Cookies We Use

Personalization Benefits

Functional cookies provide these personalization benefits:

  • Seamless Experience: No need to re-enter preferences
  • Accessibility: Maintains your accessibility settings
  • Convenience: Remembers your choices across visits
  • Efficiency: Faster form completion and navigation

Enhanced User Experience

While not essential, functional cookies significantly improve your experience by personalizing the website to your preferences and needs.

7. Marketing Cookies

Marketing cookies are used to track visitors across websites and deliver personalized advertising and content that is relevant to you and your interests.

What Marketing Cookies Do

  • Track your visits across different websites
  • Build a profile of your interests
  • Deliver targeted advertisements
  • Measure ad campaign effectiveness
  • Prevent showing the same ad repeatedly
  • Enable social media sharing and interactions

Marketing Services We Use

Google Ads

Targeted advertising and remarketing campaigns.

  • IDE - Google DoubleClick advertising (1 year)
  • _gcl_au - Google Ads conversion tracking (3 months)
  • test_cookie - Ad serving test (15 minutes)

Facebook Pixel

Social media advertising and audience building.

  • _fbp - Facebook Pixel tracking (3 months)
  • _fbc - Facebook click ID tracking (1 year)
  • fr - Facebook remarketing (3 months)

LinkedIn Insight

Professional network advertising and analytics.

  • li_sugr - LinkedIn browser identifier (3 months)
  • UserMatchHistory - LinkedIn ad matching (30 days)
  • AnalyticsSyncHistory - LinkedIn analytics sync (30 days)

Your Advertising Choices

You have several options for controlling marketing cookies:

  • Cookie Consent: Accept or decline marketing cookies on our website
  • Browser Settings: Block third-party cookies in your browser
  • Opt-out Tools: Use industry opt-out tools and preference centers
  • Ad Blockers: Install browser extensions that block advertising cookies

Advertising Partners Opt-out Links

Relevant Advertising

Marketing cookies help us show you advertisements that are more relevant to your interests, reducing irrelevant ads and improving your online experience.

8. Third-Party Cookies

Third-party cookies are set by external services that we use to enhance our Website functionality and provide additional features.

Why We Use Third-Party Cookies

  • Integrate with external services and platforms
  • Provide social media sharing capabilities
  • Enable live chat and customer support
  • Load external content like maps and videos
  • Analyze website performance and usage
  • Deliver targeted advertising

Third-Party Services and Their Cookies

Social Media

Facebook: fr, _fbp, _fbc (Social sharing and Like buttons)
Twitter: personalization_id, guest_id (Tweet buttons and sharing)
LinkedIn: li_sugr, UserMatchHistory (Professional sharing)

Analytics & Performance

Google Analytics: _ga, _gid, _gat (Website analytics)
Hotjar: _hjid, _hjFirstSeen (User behavior analysis)
Google Tag Manager: _dc_gtm (Tag management)

Communication

Intercom: intercom-session, intercom-device-id (Live chat)
Zendesk: _zendesk_session, _help_center_session (Support)

Content & Media

Google Maps: NID, CONSENT (Interactive maps)
YouTube: VISITOR_INFO1_LIVE, YSC (Embedded videos)
Vimeo: vuid, __cf_bm (Video content)

Third-Party Privacy Policies

Each third-party service has its own privacy policy and cookie practices:

External Control

We don't control third-party cookies. These services may change their cookie practices independently. We recommend reviewing their privacy policies regularly.

10. Managing Cookies

You have several options for managing cookies, from browser settings to specialized tools and extensions.

Browser Cookie Controls

All modern browsers allow you to:

  • View all cookies stored on your device
  • Delete individual cookies or all cookies
  • Block cookies from specific websites
  • Disable third-party cookies
  • Set up automatic cookie deletion

Browser-Specific Instructions

Google Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and security → Cookies and other site data
  3. Choose your preferred cookie settings
  4. Manage exceptions and blocked sites

Mozilla Firefox

  1. Click the menu button → Options
  2. Select Privacy & Security panel
  3. In the Cookies and Site Data section, adjust settings
  4. Use "Manage Data" to view and delete specific cookies

Safari

  1. Safari menu → Preferences
  2. Click Privacy tab
  3. Configure cookies and website tracking
  4. Use "Manage Website Data" for specific control

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Go to Site permissions → Cookies and site data
  3. Configure cookie permissions
  4. Manage and delete stored data

Advanced Cookie Management

Privacy Extensions

  • uBlock Origin: Advanced ad and tracker blocker
  • Privacy Badger: Automatically blocks tracking cookies
  • Ghostery: Shows and blocks trackers and cookies

Privacy-Focused Browsers

  • Brave: Blocks ads and trackers by default
  • Firefox Focus: Mobile browser with automatic tracking protection
  • DuckDuckGo Browser: Privacy-focused browsing

Specialized Tools

  • CCleaner: System-wide cookie and privacy cleaning
  • Cookie AutoDelete: Automatically removes cookies
  • EditThisCookie: Advanced cookie editor

Impact of Blocking Cookies

Blocking all cookies may affect website functionality. Some features may not work properly, and you may need to log in repeatedly to websites.

11. Detailed Browser Settings

Here are detailed instructions for managing cookies in different browsers and their various settings.

Google Chrome Cookie Settings

Access Cookie Settings:

Chrome Menu → Settings → Privacy and security → Cookies and other site data

Available Options:

  • Allow all cookies: Default setting for full functionality
  • Block third-party cookies in Incognito: Enhanced privacy in private mode
  • Block third-party cookies: Prevents cross-site tracking
  • Block all cookies: Maximum privacy but may break websites

Site-Specific Settings:

You can allow or block cookies for specific websites using the "Sites that can always use cookies" and "Sites that can never use cookies" options.

Firefox Cookie Controls

Access Privacy Settings:

Firefox Menu → Options → Privacy & Security

Enhanced Tracking Protection:

  • Standard: Blocks known trackers in Private Windows
  • Strict: Blocks more trackers, ads, and cookies
  • Custom: Choose specific protections

Cookie Settings:

  • Accept cookies from sites (recommended)
  • Accept third-party cookies (Never, Always, or from visited sites)
  • Keep until: They expire, Firefox is closed, or Ask every time

Safari Privacy Controls

Desktop Safari:

Safari → Preferences → Privacy

Mobile Safari (iOS):

Settings → Safari → Privacy & Security

Key Settings:

  • Prevent cross-site tracking: Limits advertisers from tracking across sites
  • Block all cookies: May cause websites to not function properly
  • Fraudulent website warning: Helps protect against malicious sites

Mobile Device Cookie Settings

Android Devices

Chrome: Settings → Site settings → Cookies

Firefox: Settings → Data Management → Cookies

Samsung Internet: Settings → Sites and downloads → Cookies

iOS Devices

Safari: Settings → Safari → Block Cookies

Chrome: Chrome app → Settings → Content Settings → Block Cookies

Firefox: Firefox app → Settings → Data Management

Mobile Considerations

Mobile browsers may have different cookie settings and capabilities compared to desktop versions. Check your specific browser's mobile settings for cookie controls.

12. Mobile Devices and Apps

Mobile devices and apps may use different tracking technologies beyond traditional cookies.

Mobile Tracking Technologies

  • Mobile Cookies: Similar to desktop cookies but with platform limitations
  • Local Storage: Data stored directly in the browser or app
  • Device Identifiers: Unique IDs assigned to mobile devices
  • App Analytics: Usage tracking within mobile applications
  • Push Notifications: Messaging and engagement tracking

Platform-Specific Controls

iOS Devices

Limit Ad Tracking:

Settings → Privacy & Security → Apple Advertising → Personalized Ads (toggle off)

Reset Advertising Identifier:

Settings → Privacy & Security → Apple Advertising → Reset Advertising Identifier

App Tracking Transparency:

iOS prompts for permission before apps can track you across other apps and websites

Android Devices

Opt out of Ads Personalization:

Settings → Google → Ads → Opt out of Ads Personalization

Reset Advertising ID:

Settings → Google → Ads → Reset advertising ID

App Permissions:

Review and manage individual app permissions in Settings → Apps

Mobile Browser Differences

Mobile browsers handle cookies differently than desktop versions:

  • Storage Limitations: Less storage space for cookies and data
  • Automatic Cleanup: Some browsers automatically clear old cookies
  • Third-Party Restrictions: Many mobile browsers block third-party cookies by default
  • Private Browsing: Incognito/Private modes are more commonly used on mobile

App-Specific Tracking

If you use our mobile app (when available), additional tracking may include:

  • App usage analytics and crash reporting
  • Push notification engagement tracking
  • Location data (with explicit permission)
  • Device performance and technical data
  • In-app purchase and usage patterns

Mobile Privacy

Mobile platforms provide increasing privacy controls. We recommend regularly reviewing your device's privacy settings and app permissions.

13. Policy Updates

We may update this Cookies Policy periodically to reflect changes in our practices, technologies, or legal requirements.

When We Update This Policy

  • When we implement new cookie technologies
  • When we add or remove third-party services
  • When privacy laws or regulations change
  • When we receive user feedback requiring clarification
  • During regular policy review cycles

How We Notify You of Changes

When we make significant changes to this policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Display a prominent notice on our website
  • Send email notifications to registered users (for material changes)
  • Update our cookie consent banner if categories change
  • Provide a summary of key changes

Your Continued Consent

By continuing to use our Website after changes are made, you accept the updated Cookies Policy. If you disagree with changes:

  • You can adjust your cookie preferences
  • You can stop using our Website
  • You can contact us with concerns or questions
  • You can delete existing cookies from your browser

Change History

January 7, 2025
Initial Policy: First version of our comprehensive Cookies Policy, including detailed information about all cookie categories and management options.

Stay Informed

We recommend bookmarking this page and checking it periodically for updates, especially if you have specific privacy concerns or cookie preferences.

14. Contact Us

If you have questions about our Cookies Policy or need assistance with your cookie preferences, please contact us:

Privacy Team

privacy@knrdigital.com

For cookie policy questions and privacy concerns

Support Line

+1 (234) 567-8900

Business hours: Monday-Friday, 9 AM - 6 PM EST

Technical Support

support@knrdigital.com

For technical issues with cookie settings

Live Chat

Available on our website

Real-time assistance with cookie preferences

Quick Actions

Response Times

  • Cookie preference changes: Immediate
  • General cookie questions: Within 24 hours
  • Technical cookie issues: Within 48 hours
  • Privacy policy questions: Within 48 hours

Additional Resources